I spent my Tuesday morning at the Santa Monica Superior Court. Current Judge and Former Mayor James K. Hahn was presiding over the traffic trials that day. With my June 28 cell phone usage details printout neatly tucked away in a business folder, I was professionally attired and ready to demonstrate that I wasn’t texting…
The tragic terrorist attacks in Paris last week have rightfully consumed the news media, the social media and inevitably, our minds. Discussions in various outlets and circles have been a melange of diplomatic, direct, distracting, disruptive and dramatic messages leading to a general feeling of malaise and melancholy. Three powerful forces are at play, that…
See our article below,”Three Persuasion Secrets Revealed: Will You? Yes, and; Because” published in Leadership Exchange by GLA ALA of Greater Los Angeles. Download PDF here
Contrary to professional belief, you don’t have to be ruthless to be successful. Evidence and examples from the management and leadership worlds prove, again and again, that people who can connect and collaborate develop loyal and fruitful relationships with their colleagues and clients. I walk into dozens of firms and organizations stripped of empathy and…
Is it the pressure? The power? The profit-motive? One thing’s for sure — supervisors who mistreat their subordinates are not focused on the people. When has it become acceptable for bosses to behave so badly? A position of power over the decisions and direction in an organization is a responsibility and a reward that must…
Gossiping. Lashing out. Undermining. Triangulating. Shooting down. Judging. Criticizing. Chastising. Trivializing. Harassing. Misleading. Deceiving. Lying. Shaming. Blaming. Complaining. Stonewalling. Sadly, the number of ways we create a talk-sick (read: toxic) environment at work is countless. It’s common knowledge these days that putting toxins into our bodies (cigarettes, drugs, refined sugar, alcohol, saturated fats, pesticides, mold,…
It’s incredible how important it is for us to feel like we’re heard, seen, acknowledged and appreciated. As much as we might try to tell ourselves and others that we’re above the need for credit and recognition–that doing a great job is fulfillment enough–we secretly yearn for a sincere thank you, an authentic acknowledgement, and…
My friend and Everest Summiter/Keynote Speaker, Gary Guller, says that to be great you have to make those around you great. One of the surest ways to accomplish this is by letting others – in your personal and professional spheres – lead, and by following their lead with trust and respect. Several notable and desirable…
I’ve had some deep and difficult coaching conversations recently. Many have centered on the challenge of personal change. Three points in the change process bring completely different moods/emotions/energies and require varying skills and tools to experience and navigate. Point 1: Unconscious and Unaware This might be termed ignorance, bliss, oblivion, innocence or naiveté. Others tell…
Disclaimer: When I teach persuasion, the inevitable manipulation question is brought up: Isn’t it manipulative to influence the behavior or emotions of others? Well, if it’s for one’s own selfish purposes, then yes. If the intention is to create a benefit or greater good, then no. If your intention is to influence others in order to…