My friend and Everest Summiter/Keynote Speaker, Gary Guller, says that to be great you have to make those around you great. One of the surest ways to accomplish this is by letting others – in your personal and professional spheres – lead, and by following their lead with trust and respect. Several notable and desirable…
I’ve had some deep and difficult coaching conversations recently. Many have centered on the challenge of personal change. Three points in the change process bring completely different moods/emotions/energies and require varying skills and tools to experience and navigate. Point 1: Unconscious and Unaware This might be termed ignorance, bliss, oblivion, innocence or naiveté. Others tell…
Disclaimer: When I teach persuasion, the inevitable manipulation question is brought up: Isn’t it manipulative to influence the behavior or emotions of others? Well, if it’s for one’s own selfish purposes, then yes. If the intention is to create a benefit or greater good, then no. If your intention is to influence others in order to…
One of the most powerful personal and professional tools for successful living is the consistent practice of detached involvement. Focusing on the process, and not on the outcome, is difficult for many of us. That’s because we tend to be future-focused rather than presently involved. Whatever it is we’re trying to accomplish and achieve, we’re…
I’d like to offer a paradigm shift for the way we conduct ourselves professionally. Rather than thinking about how to make ourselves and our teams the most successful in the business, let’s go for how to make a positive impact for our clients, colleagues and team culture. Focusing on significance, rather than success, oftentimes takes…
Competition is a powerful driving force. Much of the game of life, as we’ve set it up, is based on win-lose scenarios fueled by competitive mindsets and behaviors. Nothing wrong with this — only problem is if we don’t evolve past this level. To play a bigger game — a winning game — requires strategic…
Serves 2 2 Ears 2 Eyes 1 Open Mind 1 Open Heart Strong Desire to Connect There are different types and levels of listening, and not all are created equal. There’s shallow or disconnected listening, where we hear what the other is saying, but only as it’s associated with our own opinions and agendas. Deep…
We’re constantly trying to get people to comply with our requests, and most times we succeed out of shear persistence on our part and pure exhaustion experienced by the receiver of our expressed desires and demands. There’s a simpler, more strategic way to go about getting our needs met. The next time you’d like a…
I’ve been getting my hair styled by the same hairdresser at the same salon for the last seven years. For six-and-a-half of those years I’ve been leaving satisfied with my hair but unhappy with the service. There were many times when I swore I wouldn’t go back to that stylist because while she is talented…
I was recently leading a training on the power of nonverbal communication – a third of which is made up of facial expression – and the subject of “the resting face” came up. While we hope that most of communication is conscious and intentional, we know that much of what is said – and unsaid…